The challenge
Manual intake and document routing capped how many new matters the firm could take on, and partners were losing billable hours to administrative triage.
The system we built
An AI intake-and-routing agent that captures inquiries, qualifies them, drafts engagement paperwork, and routes each matter to the right practice group.
The result
Intake turnaround fell from roughly 48 hours to about 14 hours — with no added administrative headcount.
Results based on aggregate client outcomes and typical implementations. Individual results vary.